Southwest Airlines Ends 'Bags Fly Free' Policy: What You Need to Know
Southwest Airlines, known for its customer-friendly policies, has made a major shift in its approach to baggage. After years of offering free checked bags to all passengers, the airline announced that it will begin charging for checked baggage starting in May 2025. This move is sure to affect the travel plans of many loyal Southwest customers.
Let’s break down everything you need to know about Southwest’s new baggage fees and what it means for travelers.
Q: What prompted Southwest Airlines to change its baggage policy?
A: Southwest Airlines has faced increasing financial pressures, particularly from rising operational costs. In response, the airline is shifting toward charging for checked bags to boost revenue. This decision aligns with the industry's broader trend, as many other U.S. airlines have long implemented baggage fees. Southwest had maintained its "Bags Fly Free" policy for years, but this change signals a shift in their approach to competition and profitability.
Q: Who will still be able to check bags for free?
A: While most passengers will now need to pay for checked bags, there are a few exceptions. Those who fall into the following categories will continue to enjoy free checked bags:
- Business Select Fare Customers: Two free checked bags.
- Rapid Rewards A-List Preferred Members: Two free checked bags.
- Rapid Rewards A-List Members: One free checked bag.
- Rapid Rewards Credit Card Holders: One free checked bag.
If you're not in one of these categories, you'll likely face baggage fees.
Q: How much will Southwest’s checked baggage fees cost?
A: While Southwest has not yet disclosed the exact fees for checked baggage, industry expectations suggest that they will be in line with what other airlines charge—around $30-$35 for the first checked bag, and potentially more for additional bags. It's important to stay updated by checking Southwest's official website for the most accurate information as the policy rollout approaches.
Q: How will this affect Southwest’s customer experience?
A: Southwest's reputation has long been built on offering more value with fewer extra fees, including the popular "Bags Fly Free" policy. With this change, some passengers may feel that the airline is moving away from its customer-friendly image. However, Southwest has emphasized that the move is necessary to remain competitive and sustainable in a rapidly evolving market.
Travelers have expressed mixed feelings about the change. Some are disappointed that they’ll now have to pay for bags, while others understand the financial pressures that led to the decision. Regardless, Southwest’s loyal customer base will need to adjust to the new reality come May 2025.
Q: Will Southwest still be competitive compared to other airlines?
A: This is one of the biggest questions surrounding the policy change. While many U.S. airlines charge for checked baggage, Southwest has long been a favorite for travelers seeking more affordable and straightforward flying options. Now, as Southwest adds baggage fees, the competition is becoming fiercer. Other airlines, such as Delta and United, already charge baggage fees, but Southwest may need to find new ways to maintain its customer base, whether that’s through other perks or better overall service.
Q: When will the new baggage fees take effect?
A: The new baggage fees will go into effect on May 28, 2025. Travelers should expect the change to impact all future bookings starting on that date. Southwest will likely provide more detailed information closer to the launch of the new policy.
Q: How should I prepare for the new baggage fees?
A: If you’re planning a trip with Southwest Airlines after May 2025, here are a few tips to prepare:
- Check Your Fare: If you’re booking a ticket, consider whether you qualify for free checked bags based on your fare class or loyalty status.
- Pack Light: To avoid additional baggage fees, consider packing light and utilizing carry-on bags whenever possible.
- Sign Up for Rapid Rewards: If you fly with Southwest frequently, joining the Rapid Rewards program and achieving A-List or Preferred status might save you from baggage fees.
Conclusion
Southwest Airlines' decision to implement checked baggage fees is a significant departure from its previous policies. While the airline remains committed to offering affordable fares, this change marks a new era in its business model. As travelers, it’s important to be aware of the new policies and plan accordingly. Whether or not Southwest’s loyal customers will continue to embrace the airline in the face of these changes remains to be seen, but one thing is clear: the airline industry is evolving, and Southwest is adapting to stay competitive.
